About us:

The Role:

What we are looking for:

• A minimum of 5 years’ experience in IT and Windows server environment, Microsoft 365 administrator, or related experience
• Experience with Active Directory, including group policy, sites and services, DNS and - DFS troubleshooting, and configuration
• Hands-on M365 administration and troubleshooting experience, including supporting M365 applications in a corporate environment.
• Four years of hands-on management experience with Microsoft Exchange, including - Exchange 2013 or higher experience
• Working experience in managing Windows Server 2019 and above and Active
• Directory inclusive of Windows Server administration, Active Directory Administration, Enterprise Windows Server Patching, and vulnerability management
• Advance working knowledge of Microsoft Security using Active Directory, Azure AD, and M365 Online groups.
• Working knowledge of IT security related issues

Responsibilities:

• Design, implement, maintain, and update Microsoft 365 infrastructure and solutions with a focus on Exchange Online, SharePoint Online, OneDrive, MS Teams, Azure Active Directory, Intune, and EMS.
• Manage the Microsoft 365 tenant and all associated products, including, but not limited to, Exchange Online Protection, OneDrive, Intune, Multi-Factor Authentication, and SharePoint.
• Administer and support Microsoft 365 Azure and Exchange policies.
• Identify, research, recommend, and implement solutions and applications that support the Information Technology and Digitalization Services (COR/DIT/DIG) current and future overall organisational vision and strategies.
• Ensuring the operational health of the Microsoft 365 environment including security, availability, maintenance, performance, interoperability, and reliability, and delivers new solutions on time and high quality.
• Develop and maintain technology roadmaps to ensure solutions remain leading edge in terms of functionality, security, performance, and availability.
• Draft, develop and update M365 governance documentation, SOPs or work instructions.
• Maintain PowerShell scripts used to manage/support the M365 environment for multiple apps--Azure, SharePoint.
• Reviews and determines client and business needs; and develops sustainable solutions to meet needs/challenges
• Partner with other workgroups/teams to integrate applications that support Microsoft 365 solutions.
• Assists staff with troubleshooting complex technical issues experienced by internal and external users.
• Maintain and understand subscriptions and licences in Microsoft 365 environment.
• Maintain a highly secure system through proper configuration and system access monitoring
• Stay up to date on M365 changes MS releases around each M365 product, including - Exchange Online, Microsoft Teams, SharePoint Online, etc.
• Administer and support system backup and disaster recovery processes.
• Support the evolution of the M365 services by contributing to the design and implementation of new service features
• Work in close collaboration with other technical teams including Information Security, Infrastructure, Service Desk, etc.
• Perform other related tasks as required by COR/DIT/DIG

What we offer